New SmugMug; should I be pissed off?
Yesterday, July 30th, SmugMug unveiled a bevy of fluid gallery styles that allows the user to make instant changes that even my 74-year old mother could put together a lovely website of her own. No coding needed, they said!
I should be happy about this, ecstatic even, and I am… but then again, I’m not.
Why am I not completely happy about this?
Let me explain, I just came over to SmugMug in April and had my website completely customized only 2 weeks ago. I should be pissed about the money I spent and if I had known what was coming down the pike I could’ve waited.
Mind you, I absolutely love my overall look and feel, especially the header and footer, but we were very limited with what changes could be made to the SmugMug gallery setup and the shopping cart.
Now though, the new galleries have the capabilities to look exactly as I wanted: dynamic, not the sterile small squares all perfectly aligned in rows and columns. The shopping cart also looks much more user friendly though I didn’t get to see much of it.
They say it’s very easy to make the change
Yes, it’s supposed to be very easy to port your old SmugMug website over, but… since this new SmugMug was rebuilt from the ground up, legacy customization cannot be ported. This is why I’m unhappy with SmugMug.
When I did the 14-day trial, I got about 5 or 6 emails from SmugMug tempting me to sign-up; not one of them hinted at “new” or “improved” anything.
Yes, I would still have to pay for customization due to header, footer and blog but now I’ll have to add on even more expense to port my customization over so I can get the gallery and cart that I desire.
So what am I going to do?
I’ll wait a bit to get a cost estimate and maybe SmugMug will come up with something for us poor SmugMug Pro users that don’t have that much money in the budget to throw away.
Seriously though, SmugMug doesn’t owe me anything, not even a hint, but it would’ve been a nice thing to do for a new customer.